Effective as of 13 August 2019
Additional terms: In addition to the Master Terms, your use of any Services may also be subject to specific terms applicable to a particular Service (“Additional Terms”). If there is any conflict between the Additional Terms and the Master Terms, then the Additional Terms apply in relation to the relevant Service.
Collectively, the Terms: The Master Terms, together with any Additional Terms, form a binding legal agreement between you and Radiant Marriage, LLC in relation to your use of the Services. Collectively, this legal agreement is referred to below as the “Terms.”
2. Your Agreement to the Terms
BY CLICKING “I ACCEPT” OR OTHERWISE ACCESSING OR USING ANY OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS. By clicking “I ACCEPT” or otherwise accessing or using any Services you also represent that you have the legal authority to accept the Terms on behalf of yourself and any party you represent in connection with your use of any Services. If you do not agree to the Terms, you are not authorized to use any Services. If you are an individual who is entering into these Terms on behalf of an entity, you represent and warrant that you have the power to bind that entity, and you hereby agree on that entity’s behalf to be bound by these Terms, with the terms “you,” and “your” applying to you, that entity, and other users accessing the Services on behalf of that entity.
3. Changes to the Terms
From time to time, Radiant Marriage, LLC may change, remove, or add to the Terms, and reserves the right to do so in its discretion. In that case, we will post updated Terms and indicate the date of revision. If we feel the modifications are material, we will make reasonable efforts to post a prominent notice on the relevant Website(s) and notify those of you with a current RM Login Service account via email. All new and/or revised Terms take effect immediately and apply to your use of the Services from that date on, except that material changes will take effect 30 days after the change is made and identified as material. Your continued use of any Services after new and/or revised Terms are effective indicates that you have read, understood, and agreed to those Terms.
4. No Professional Advice
Radiant Marriage, LLC is not a professional firm and is not in any way able to offer any form of professional advice, including but not limited to legal, medical, psychological, relational, or financial advice (henceforth “professional advice”. Radiant Marriage, LLC and all content offered is not a substitute for the advice of trained professionals. Sending us an email or using any of the Services, does not constitute professional advice or create a professional-client relationship. Any advice or content given by professionals in their field shall be known to be superior to the Content provided on the Websites.
Any statements outlined on our websites, programs, content, and offerings are simply our opinion and thus are not guarantees or promises of actual performance. We offer no professional legal, medical, psychological, relational, or financial advice. Please consult a professional if you need advice.
5. Content Available through the Services
PROVIDED AS-IS: You acknowledge that Radiant Marriage, LLC does not make any representations or warranties about the material, data, and information, such as videos, text, PDFs, articles, podcasts, images, and emails (collectively, the “Content”) which you may have access to as part of, or through your use of, the Services. Under no circumstances is Radiant Marriage, LLC liable in any way for any Content, including, but not limited to: any infringing Content, any errors or omissions in Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted, linked from, or otherwise accessible through or made available via the Services. You understand that by using the Services, you may be exposed to Content that is offensive, indecent, or objectionable.
All content included on the Websites is solely owned by Radiant Marriage, LLC. We offer a limited, personal, non-exclusive, non-transferable license for you to use our content for your own personal use. You acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the content in any manner, except for filling out the PDFs for your personal use.
By downloading forms, you agree that the forms you download may only be used by you for your personal use and may not be sold or redistributed to anyone without the express written consent of Radiant Marriage, LLC.
6. Content Supplied by You
YOUR RESPONSIBILITY: You represent, warrant, and agree that no Content posted or otherwise shared by you on or through any of the Services (“Your Content”), violates or infringes upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, breaches or conflicts with any obligation, such as a confidentiality obligation, or contains libelous, defamatory, or otherwise unlawful material.
7. Participating in the Community: Registered Users
By registering for an account through any of the Services, including securing a Radiant Marriage account, you represent and warrant that you are the age of majority in your jurisdiction (typically age 18). Services offered to registered users are provided subject to these Master Terms, and any Additional Terms specified on the relevant Website(s), all of which are hereby incorporated by reference into these Terms.
REGISTRATION: You agree to (a) only provide accurate and current information about yourself, (b) maintain the security of your passwords and identification, (c) promptly update the email address listed in connection with your account to keep it accurate so that we can contact you, and (d) be fully responsible for all uses of your account. You must not set up an account on behalf of another individual or entity unless you are authorized to do so.
No Membership in Radiant Marriage, LLC: Creating a Radiant Marriage account or using any of the related Websites or Services, does not and shall not be deemed to make you a member, shareholder or affiliate of Radiant Marriage, LLC for any purposes whatsoever, nor shall you have any of the rights of statutory members as defined in any law.
Termination: Radiant Marriage, LLC reserves the right to modify or discontinue your account or your membership at any time for any reason or no reason at all.
8. Prohibited Conduct
You agree not to engage in any of the following activities:
1. Violating laws and rights:
- You may not (a) use any Service for any illegal purpose or in violation of any local, state, national, or international laws, (b) violate or encourage others to violate any right of or obligation to a third party, including by infringing, misappropriating, or violating intellectual property, confidentiality, or privacy rights.
- You may not use the Services or any information provided through the Services for the transmission of advertising or promotional materials, including junk mail, spam, chain letters, pyramid schemes, or any other form of unsolicited or unwelcome solicitation.
- You may not use the Services in any manner that could disable, overburden, damage, or impair the Services, or interfere with any other party’s use and enjoyment of the Services; including by (a) uploading or otherwise disseminating any virus, adware, spyware, worm or other malicious code, or (b) interfering with or disrupting any network, equipment, or server connected to or used to provide any of the Services, or violating any regulation, policy, or procedure of any network, equipment, or server.
4. Harming others:
- You may not post or transmit Content on or through the Services that is harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false or misleading, or incites an illegal act;
- You may not intimidate or harass another through the Services; and, you may not post or transmit any personally identifiable information about persons under 13 years of age on or through the Services.
5. Impersonation or unauthorized access:
- You may not impersonate another person or entity, or misrepresent your affiliation with a person or entity when using the Services;
- You may not use or attempt to use another’s account or personal information without authorization; and
- You may not attempt to gain unauthorized access to the Services, or the computer systems or networks connected to the Services, through hacking password mining or any other means.
9. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RADIANT MARRIAGE, LLC OFFERS THE SERVICES (INCLUDING ALL CONTENT AVAILABLE ON OR THROUGH THE SERVICES) AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE SERVICES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. RADIANT MARRIAGE, LLC DOES NOT WARRANT THAT THE FUNCTIONS OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT CONTENT MADE AVAILABLE ON OR THROUGH THE SERVICES WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY SERVERS USED BY RM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RADIANT MARRIAGE, LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE OF THE CONTENT AVAILABLE THROUGH THE SERVICES IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. RM MAKES NO GUARANTEES ABOUT THE RESULTS OF TAKING OR NOT TAKING ANY ACTIONS, WHETHER RECOMMENDED ON THE WEBSITE(S) OR NOT.
YOU ALSO RECOGNIZE THAT PRIOR RESULTS DO NOT GUARANTEE A SIMILAR OUTCOME. THUS, THE RESULTS OBTAINED BY OTHERS – WHETHER CLIENTS OF THE COMPANY OR OTHERWISE – APPLYING THE PRINCIPLES SET OUT IN THIS WEBSITE ARE NO GUARANTEE THAT YOU OR ANY OTHER PERSON OR ENTITY WILL BE ABLE TO OBTAIN SIMILAR RESULTS.
10. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RADIANT MARRIAGE, LLC BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICES, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE SERVICES (OR THE TERMINATION THEREOF FOR ANY REASON), EVEN IF RADIANT MARRIAGE, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RADIANT MARRIAGE, LLC IS NOT RESPONSIBLE OR LIABLE WHATSOEVER IN ANY MANNER FOR ANY CONTENT POSTED ON OR AVAILABLE THROUGH THE SERVICES (INCLUDING CLAIMS OF INFRINGEMENT RELATING TO THAT CONTENT), FOR YOUR USE OF THE SERVICES, OR FOR THE CONDUCT OF THIRD PARTIES ON OR THROUGH THE SERVICES.
Certain jurisdictions do not permit the exclusion of certain warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. IN THESE JURISDICTIONS, THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL BE ENFORCED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
To the extent authorized by law, you agree to indemnify and hold harmless Radiant Marriage, LLC, its employees, officers, directors, affiliates, and agents from and against any and all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting directly or indirectly from or arising out of (a) your violation of the Terms, (b) your use of any of the Services, and/or (d) the Content you make available on any of the Services.
“Radiant Marriage” is a trademark of Radiant Marriage LLC. All rights are reserved.
14. Copyright Complaints
Radiant Marriage, LLC respects copyright, and we prohibit users of the Services from submitting, uploading, posting, or otherwise transmitting any Content on the Services that violates another person’s proprietary rights.
By Radiant Marriage, LLC: Radiant Marriage, LLC may modify, suspend, or terminate the operation of, or access to, all or any portion of the Services at any time for any reason. Additionally, your individual access to, and use of, the Services may be terminated by Radiant Marriage, LLC at any time and for any reason.
By you: If you wish to terminate this agreement, you may immediately stop accessing or using the Services at any time.
Automatic upon breach: Your right to access and use the Services automatically terminates upon your breach of any of the Terms.
Survival: The disclaimer of warranties, the limitation of liability, and the jurisdiction and applicable law provisions will survive any termination.
16. Refund Policy
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the course. We offer a 30-day refund period for purchases. However, in order to qualify for a refund, you must submit proof that you did the work in the course and that the course still did not work for you. Please note, if you select the multiple payment option, we are not able to stop payments without a refund request being submitted.
With respect to any purchase, you must request your money back within 30 days of the purchase. You may request your money back by emailing [email protected] That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase. You must also demonstrate that you have attempted to implement the program without success. To meet this requirement, you must submit the work outlined below (based on the program you are requesting a refund for):
Radiant Marriage Academy:
- Requirement 1: Pictures of all filled-out PDFs (study guides, video guides, activities, and checklists) for the first month, for you and your spouse
- Requirement 2: Screenshots of engagement by both you and your spouse in the Facebook Group
- Requirement 3: Tell us why this course was not a good fit for you and your marriage needs. What did you expect that you did not receive once in the course?
Once we determine that you are entitled to a refund based on meeting the requirements, we will promptly instruct our payment processor to issue your refund. Processing times between our payment processor and your financial institution may vary. We do not control our payment processor or your financial institution and will not be able to expedite this process.
Once we issue a refund, any and all rights and licenses you have to access the Content and/or Services will expire immediately. You shall immediately cease to use any Content in your possession and destroy all copies of the information distributed to you, including but not limited to video recordings, audio recordings, PDF material, social media groups limited to paying members, and all other resources.
The 30-day policy includes payment plans for static resources, such as course content, but does not include subscription services sold, such as access to the private Facebook group. For subscription services, once you to cancel, your subscription will remain valid for the remainder of the paid billing period, then will be canceled. No refunds will be made.
17. Payment Policy
Radiant Marriage, LLC offers varying payment schedules for the Content and Services offered, including but not limited to the Radiant Marriage Academy course. By entering into one of these payment plans, you agree to keep your payment information current and you agree to complete your payment plan, on schedule, until payment is made in full. Failure to do so will, at the sole discretion of Radiant Marriage, LLC, result in the modification, suspension or termination of your account.
18. Lifetime Access
It shall be understood that for any Content and Services that Radiant Marriage, LLC offers lifetime access, the lifetime of that access will be considered to be the lifetime of the Content and/or Services, and not the user or Radiant Marriage, LLC. The appropriate lifetime of the Content and/or Services shall be at the sole discretion of Radiant Marriage, LLC. If a product is retired and replaced with a new and comparable version, those with lifetime access to the initial version may be offered access to the new version at a free or discounted rate, depending on the level of similarity between versions.
19. Miscellaneous Terms
Choice of law: The Terms are governed by and construed by the laws of the State of California in the United States, not including its choice of law rules.
Dispute resolution: The parties agree that any disputes between Radiant Marriage, LLC and you concerning these Terms, and/or any of the Services may only be brought in a federal or state court of competent jurisdiction sitting in the city or county of Radiant Marriage’s primary operating location, currently San Bernardino County, California, and you hereby consent to the personal jurisdiction and venue of such court.
Arbitration: To the fullest extent allowed by law. you hereby expressly waive any and all claims you may have now or in the future arising or relating to the Content, the Website, and Radiant Marriage, LLC. To the extent that you attempt to exert any such claim, you agree to present such claim only through binding arbitration, and only in the city or county of Radiant Marriage’s primary operating location, currently San Bernardino County, California. You further agree that, to the fullest extent allowed by law, you will be solely responsible for all costs related to initiating and administering any such arbitration.
No waiver: Either party’s failure to insist on or enforce strict performance of any of the Terms will not be construed as a waiver of any provision or right.
Severability: If any part of the Terms is held to be invalid or unenforceable by any law or regulation or final determination of a competent court or tribunal, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
No agency relationship: The parties agree that no joint venture, partnership, employment, or agency relationship exists between you and Radiant Marriage, LLC as a result of the Terms or from your use of any of the Services.
Integration: These Master Terms and any applicable Additional Terms constitute the entire agreement between you and Radiant Marriage, LLC relating to this subject matter and supersede any and all prior communications and/or agreements between you and Radiant Marriage, LLC relating to access and use of the Services.
20. Contact Us
Radiant Marriage, LLC welcomes your questions and comments regarding these terms.
Radiant Marriage, LLC
1940 Hamilton Avenue
San Jose, CA 95125
Email address: support [at] radiantmarriage [dot] com